Shipping & Returns


Shipping:
  • Flat rate US shipping or FREE on orders over $75!
    (use code 75FREESHIP at checkout only on packages under 4lb) 
    • 0lb–3.9lb - $9.95
    • 4lb–17.9lb  - $15.95
    • 18lb–50lb - $24.95
  • Orders are processed and shipped out within 1-3 days, unless pre-order, and special order items see product description for details.
  • FREE local pickup is available in Grapevine, Texas (Choose option at checkout.)

Special Order Policy:

  • Special orders from the manufacturer require payment in full
  • No exchanges or returns allowed on special order items.
  • Coupons and other discount offers do not apply to special order items.
  • Special orders are not subject to sale prices, even if the same in-stock merchandise goes on sale at the store.
Returns: 
  • Returns on unworn, unwashed, fragrance free items with tags still attached are accepted within 10 days of receipt of item. 
  • Returns are eligible for store credit only.
  • Returns at management discretion. 
  • Sale/clearance items are NOT returnable, they are final sale. 
  • Shipping charges (original and return) are the customer’s responsibility. 
  • Please fill out the form below to initiate your return (if eligible):