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Shipping & Returns
Shipping:
- Flat rate US shipping or FREE on orders over $75!
(use code 75FREESHIP at checkout only on packages under 4lb) - 0lb–3.9lb - $9.95
- 4lb–17.9lb - $15.95
- 18lb–50lb - $24.95
- Orders are processed and shipped out within 1-3 days, unless pre-order, and special order items see product description for details.
- FREE local pickup is available in Grapevine, Texas (Choose option at checkout.)
Special Orders:
- Special orders from the manufacturer require payment in full
- No exchanges or returns allowed on special order items.
- Coupons and other discount offers do not apply to special order items.
- Special orders are not subject to sale prices, even if the same in-stock merchandise goes on sale at the store.
- Returns on unworn, unwashed, fragrance free items with tags still attached are accepted within 30 days of receipt of item.
- Returns within 10 days of receipt will be refunded in the manner of original purchase.
- Returns within 30 days of receipt, but after the initial 10 days, will receive store credit only.
- Returns at management discretion.
- Sale/clearance items are NOT returnable, they are final sale.
- Shipping charges (original and return) are the customer’s responsibility.
- Please fill out the form below to initiate your return (if eligible):
